Printer Setup Instructions

1. Ensure the network is established and ready for the printers to connect.

2. Power on the printers after plugging them in.

3. The printers should automatically connect to the POS network being broadcasted from the Mesh Router.

4. In the BotX App, Swipe from left to right to access the "Store Office" menu.

   1. Select "Settings" → Printer & Cash Drawer

Receipt Printer

Cashier Desk

1. Tap the blue "Connect to Receipt Printer" button.

2. Tap the 🔄 icon on the top right to show all IP addresses on network and select the IP address attached to the receipt printer.

   • OR Manually enter the receipt printer's IP address and hit "OK".

3. A prompt will appear to test the connection. Tap "Test".

4. A test receipt should print out. Once the test receipt is confirmed, tap the blue "Select" button to finalize the connection between the iPad and receipt printer.

5. The IP address of the connected receipt printer will be displayed.

6. After the printer is connected, you can adjust the auto print options.

   • We recommend setting up Auto Print Receipt with the following settings.

     

Kitchen Packing Printer (OPTIONAL)

If the restaurant uses an expo printer or kitchen packing printer, they can connect a printer to print out kitchen tickets for ALL items. This provides several benefits:

1. Improved Organization: All kitchen tickets are printed in a centralized location, making it easier for the kitchen staff to quickly identify and prepare the necessary items.

2. Faster Order Fulfillment: With all tickets printed in one place, the kitchen can focus on preparing the items efficiently, rather than waiting for tickets to print at various stations.

3. Enhanced Communication: The kitchen staff can easily view and prioritize orders as they come in, improving overall communication and coordination within the restaurant.

4. This is done using the same method as above.

   1. Tap the blue "Connect to kitchen packing" button.

   2. Tap the 🔄 icon on the top right to show all IP addresses on network and select the IP address attached to the receipt printer.

      • OR Manually enter the receipt printer's IP address and hit "OK".

   3. A prompt will appear to test the connection. Tap "Test".

   4. A test receipt should print out. Once the test receipt is confirmed, tap the blue "Select" button to finalize the connection between the iPad and receipt printer.

   5. The IP address of the connected receipt printer will be displayed.

   6. After the printer is connected, you can adjust the auto print options.

Kitchen/Bar/ Label Printer

Setting Up Kitchen Printers

These next steps are critical and must be done before setting up menu items.

Kitchen tickets can be routed to different printers depending on the restaurant needs. But first they need to be connected to the iPad.

1. Under "Kitchen, Bar, or Label Printers" tap the blue "Add Kitchen, Bar or Label Printer" button.

2. Next, input a printer name (e.g. Appetizer, Bar, Kitchen, Dessert, Grill, etc.), then tap "OK" to save the printer name.

3. The new printer will then show up on the bottom of the list.

4. Tap the 🔄 icon on the top right to show all IP addresses on network and select the IP address attached to the printer.

   • OR Manually enter the receipt printer's IP address and hit "OK".

5. If it is a label printer, enable the "Label Printer" option.

6. Tap on the gold "Test" button - a test receipt should come out of the printer to confirm the connection.

7. Now tap on the blue "Select" button to confirm the connection.

8. Repeat steps 1-7 for kitchen/bar ticket printer until all printers are connected.

9. You can then adjust the printer settings such as auto print, beeping sound after print, print label only for take out order, and separate products per paper cut.

Next we must create Printer Labels under "Kitchen Settings"

Setting up Print Labels in Kitchen Settings

Setting Up Kitchen Printer Routing

1. Navigate to the "Settings" menu.

2. Go to the "Kitchen Settings" section.

3. Press the Blue "Add New Kitchen or Bar" button

4. In the "Kitchen Name" field, enter the label name for your kitchen (e.g., Appetizer, Dessert, Bar, etc.).

5. Under the "Print" section, select the printer you connected in the previous step.

6. Click "OK" to save the settings.

7. You can then make adjustments to the kitchen ticket routing by selecting the created print label.

Assigning Categories/Products to the Kitchen Printer

1. Once you have your menu set up with categories and products, you can return to the "Kitchen Settings" menu.

2. In this menu, you can assign which categories and products get routed to the kitchen printer.

3. Make your selections for the categories and products you want to send to this printer.

4. Remember to click the blue "Save" button at the bottom to ensure your changes are saved.

5. Once this is completed, you may need to refresh the app or hit the blue sync button found in "Register"

By following these steps, you can easily configure the kitchen printer and assign the appropriate categories and products to it, streamlining your order management process.