The SMS feature in BotX POS allows restaurants to communicate with customers quickly and efficiently through automated and manual text messages. Whether it’s notifying a customer that their table is ready or sending a marketing coupon, SMS helps improve service speed, customer satisfaction, and operational flow.
BotX POS allows you to send SMS messages for a variety of purposes:
Purpose | Description |
🪑 Waitlist Status | Send real-time updates when a guest is added to the waitlist or when their table is ready. |
🛍️ Pickup Order Ready | Automatically alert customers when their takeout order is ready for pickup. |
📬 Table Ready Notification | Let customers know when it’s time to be seated. |
🔗 Order Ahead Link | Invite guests on the waitlist to place their order early using a direct link. |
🎁 Marketing Messages | Send promotions, coupons, or special announcements to drive return visits. |