📱 Self Service Kiosk Mode

🧾 Self Service Kiosk Mode in BotX POS

The Self Service Kiosk Mode in BotX POS allows restaurants to turn any iPad into a self-ordering station. This mode gives customers the ability to browse the menu, place their orders, and pay independently—reducing wait times and improving front-of-house efficiency.


🛠️ What You Need to Get Started

Before enabling kiosk mode, make sure:


🔧 Step-by-Step Setup Instructions

✅ 1. Connect the PAX A35 Device

  1. Go to the Store Office menu on your iPad.

  2. Tap Settings.

  3. Navigate to Card Swiper Types.

  4. Enter the IP address for your PAX device.

    • This is the same process used for setting up the PAX on a regular POS station.

  5. Confirm that the iPad and the PAX device are on the same network.


🖥️ 2. Launch Self Ordering Mode

Once the PAX device is connected:

  1. Go back to the Store Office menu.

  2. Select QR Code Menu.

  3. From the left-hand menu, tap on Self Ordering.

This will launch Self Service Kiosk Mode on the iPad.


🧑‍🍳 How It Works (Customer Experience)

Once in kiosk mode:


✅ Benefits of Self Ordering Kiosk Mode

Benefit

Description

Faster Service

Reduces wait times for customers

Lower Labor Load

Fewer staff needed for front-of-house ordering

Consistent Order Flow

Uses same menu as QR system for consistency

Integrated Payments

Accepts card payments through PAX A35

Auto Kitchen Printing

Orders print automatically after payment

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